State Farm® Insurance Agent John Hoffman

"Mr. Mathieu, I am aware on two separate occasions that my staff did try to assist you when you contacted my office, and you would not allow them to provide you any assistance and also, they informed me that you became abuse and rude.  They do also have instructions from me to end calls when someone is using abusive and foul language toward them. If you would like to discuss this issue further, you are welcome to contact my office and only speak with me. Regards, John"

"Jeffrey, thank you for your kind response and I am so happy that Misty took great care of you along with the rest of my team. It is an honor to serve you and your family, and we look forward to taking care of your insurance needs in the future. Thanks again John"

"Jerry, thank you so much for the 5-star review and I am especially happy that you had a great experience with our team member Misty. It is always great to hear about the wonderful job my team does in taking care of our policy holders. My many thanks for your trust and support in taking care of your insurance needs. John"

"Thank you for the great review, Bob! We're so glad to hear that Misty and I were able to provide clear explanations and help with your policies. We’re always here to make sure you feel confident and well taken care of! -John"

"Jim, thank you so much for your kind words and I am absolutely pleased that you were happy with our service. Thank you so much for the opportunity to serve you!! "

"Marie, thank you for the wonderful review! It’s great hearing that Anita exceeded your expectations with her efficient and knowledgeable handling of your renters insurance. At State Farm, we strive to provide our customers with top-notch service, and it's feedback like yours that truly makes our day. We appreciate your long-standing loyalty to the company and are so glad you’ve continued to choose us for your insurance needs. Your recommendation means the world to us, and we’ll be sure to share your praises with Anita! - John"

" Thank you so much for your kind words, Dave! It's a pleasure serving you and making sure you feel confident and supported with your coverage. I'm here to help anytime you need, whether it's speeding things up after an accident or just answering any questions you might have. Your confidence in me and in State Farm means everything. If you or your friends ever need anything, don't hesitate to reach out. Thanks again for being such a fantastic member of our community! - John "

"Thank you so much for your kind words, Edith! It was a pleasure assisting you, and I'm glad to hear you were happy with how quickly we managed everything. Grace and I are here to help, so don't hesitate to get in touch if you need anything else in the future. Your support is truly appreciated! - John"

"Thank you for the wonderful review, Samantha! We're so glad to hear that Grace was able to assist you so promptly and provide the friendly, helpful service we strive for. Your feedback is greatly appreciated as it helps us continue to improve and deliver exceptional service to all our customers. Thank you for considering us for your insurance needs, and we look forward to serving you in the future! - John"

"Thank you, Lori, for sharing your positive experience! We're thrilled to hear that Grace provided you with amazing assistance, prompt responses, and helpful guidance during your transition to State Farm. At John Hoffman State Farm, we strive to offer excellent service, and we're delighted that Grace could make your switch a smooth one. We appreciate your trust in us and look forward to serving you further. - John Hoffman"

"Gary, thank you for sharing your wonderful experience with Grace and the team at our State Farm office! We're happy to hear about the outstanding service you received and how Grace was able to guide you through the process with her knowledge, making sure that all your questions were answered. Welcome to the family! We're excited to have you with us and look forward to continuing to serve you with the same dedication and support in the future. - John"

"Thank you so much for your amazing review, Patrick! It's incredibly rewarding to hear that we've exceeded your expectations and provided you with top-notch service. At our State Farm office, we pride ourselves on being there for our customers each step of the way, whether it's addressing inquiries or navigating through tricky situations. Your happiness and confidence in your plans are our top priorities, and we're thrilled to have had the opportunity to assist you and your family. Thank you for recommending us – we truly appreciate your support. Here's to many more years of serving you with excellence! - John"

"Brandi, thank you for sharing your heartwarming experience with us! We strive to be there for our community, providing not just insurance, but assurance and a helping hand whenever needed. We're touched to hear about the positive impact of our team, especially during your moments of need. Your experience with us reflects the legacy of care and support your mother, Melinda, believed in. It's an honor to continue that tradition with you, especially in moments as simple yet significant as getting your car ready for the day ahead. We're thrilled to know our roadside assistance service was able to spring into action and make sure that your day went on as smoothly as possible. Thank you for choosing us and for recommending our services. We look forward to continuing to serve you with the same sincerity and kindness that you've so kindly highlighted. - John"

"Dava, I want to start by expressing my sincere apologies for the frustration and inconvenience you've experienced. It is deeply concerning to hear about your dissatisfaction, especially considering your loyalty to State Farm for approximately 30 years. We made every attempt to prevent your policy for being non-renewed, however these decisions are not made at the local level and we do not want nor like to lose any customers or policies. I thank you for your past patronage and wish you the best. -John "

"We're sorry to hear about your experience, William. Your feedback is important to us, and we'd like to address your concerns. Please contact our office so we can discuss your situation and work towards a resolution. We value your long-term loyalty and are here to assist you with questions. - John"

"Greg! Big thanks for the awesome five-star review! We're honored to have been a helpful part of your transition to State Farm. If you ever need anything or just want to chat about insurance, we're here for you. Cheers to the start of a great journey with us! - John"

"Hi there, Bill! Thank you so much for taking the time to share your positive experience with Anita! We're glad to hear that she provided you with wonderful customer service and efficiently handled your needs. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! -John"

"Thank you for your fantastic five-star review, Sean! I’m pleased to hear that you had a wonderful experience with our customer service. Providing friendly and helpful assistance in navigating your insurance needs is our priority. If you ever have more questions or need further assistance, don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you! - John"

"Thank you so much for your kind words, Audra! I'm happy to hear that your experience getting new auto insurance was made better and simpler with Grace's assistance. We take pride in providing excellent service, and it's great to know when we've succeeded. If you ever have more questions or need assistance in the future, feel free to reach out. Safe travels on the road ahead! - John"

"Thank you for the great review, Cynthia! We're pleased to hear that our customer service met your expectations for speed and reliability. At State Farm, we take pride in being there for you, whether you have questions or need assistance. Your needs are our top priority, and we're here to make sure your insurance experience is smooth. Cheers to more hassle-free moments with State Farm! - John"

"Thank you so much for the stellar review, Tiffany! We're glad to hear that we could go above and beyond for you. Delivering helpful tips is what makes us proud to be part of your State Farm family. We appreciate your support and look forward to continuing to exceed your expectations. Cheers to many more years of excellent service together! - John"

"Hi, Brittany, thank you for your kind words and you're 5-star review! We're thrilled to hear you had a great experience with our office and that you found our staff friendly and helpful. We appreciate your feedback, and we will be sure to share the good news with Anita. -John"

"April, we’re happy that you found our service very helpful and our team nice! We look forward to continuing to assist you in the future. Feel free to reach out if you ever need anything; we're here to make your experience with us even better! - John"

"Steve, thank you so much for the kind comments and the 5-star review. Our goal here is to always provide you with wonderful customer service and help educate our policy holders on how we can help. Our sincere thanks for the 5-star review!! John"

"Kathy, I’m pleased to hear you found our team prompt and courteous! At our office, we take pride in providing top-notch service to our customers. Your kind words motivate us to continue delivering the greatest assistance possible. Thanks for choosing State Farm and our office! John"